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  • Home
  • Product
    • Slack Version
    • Teams Version
    • New Hire Onboarding
    • Watercooler Chats
    • Pulse Survey
    • ONA People Analytics
  • Solutions
    • Break Down Business Silos
    • Diversity, Equity & Inclusion
    • Peer Learning & Mentorship
    • Remote & Hybrid Work
    • Social & Virtual Coffee
    • Birthday and Anniversary Celebration
    • Watercooler Chats
    • New Hire Onboarding
    • Pulse Survey
    • ONA People Analytics
  • FAQ
    • FAQ: LEAD.bot for Slack
    • FAQ: LEAD.bot for Microsoft Teams
  • Pricing
    • LEAD.bot for Teams Pricing
    • LEAD.bot for Slack Pricing
  • Resources
    • Alternatives
    • Blog
    • Customer Stories

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  2. FAQ

I’m interested in an Enterprise tier. What’s the next step?

By LEAD Editorial TeamNovember 14, 2022

Thank you for your interest! We are more than happy to hear that. Annual Enterprise…

I have questions about security. My team needs a security review or questionnaire completed.

By LEAD Editorial TeamNovember 14, 2022

We follow strict security protocols and strive to go above and beyond the standards in…

What happens if I downgrade or upgrade in the middle of the billing period?

By LEAD Editorial TeamNovember 14, 2022

If you upgrade in the middle of the billing period (a month), then the next…

What if I have more active users than the plan I chose?

By LEAD Editorial TeamNovember 14, 2022

Let’s say if you have 300 active users but you only paid for 200 of…

How can I cancel my subscription?

By LEAD Editorial TeamNovember 14, 2022

You can cancel your monthly subscription at any time, and you will have access to…

Do you offer special pricing for nonprofits, educational institutions, or free Slack-based communities?

By LEAD Editorial TeamNovember 14, 2022

Yes, we do! If you’re a nonprofit, educational institution, we may have a special plan…

Do I get automatically upgraded if I exceed my plan’s user limit?

By LEAD Editorial TeamNovember 14, 2022

No. We understand your financial department well and that’s why we do not charge more…

How does the Free plan work?

By LEAD Editorial TeamNovember 14, 2022

The Free plan matches 24 people per round in unlimited matching channel(s). You can add…

What is an active LEAD.bot user?

By LEAD Editorial TeamNovember 14, 2022

If you’re on a Standard Plan, active LEAD.bot users are the number of people on…

Do you offer a free trial? Do I need to input a credit card for the trail?

By LEAD Editorial TeamNovember 14, 2022

If you’d like to test our Standard Plan features, we offer a 14-day free trial.…

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