I’m interested in an Enterprise tier. What’s the next step?
Thank you for your interest! We are more than happy to hear that. Annual Enterprise…
I have questions about security. My team needs a security review or questionnaire completed.
We follow strict security protocols and strive to go above and beyond the standards in…
What happens if I downgrade or upgrade in the middle of the billing period?
If you upgrade in the middle of the billing period (a month), then the next…
What if I have more active users than the plan I chose?
Let’s say if you have 300 active users but you only paid for 200 of…
How can I cancel my subscription?
You can cancel your monthly subscription at any time, and you will have access to…
Do you offer special pricing for nonprofits, educational institutions, or free Slack-based communities?
Yes, we do! If you’re a nonprofit, educational institution, we may have a special plan…
Do I get automatically upgraded if I exceed my plan’s user limit?
No. We understand your financial department well and that’s why we do not charge more…
How does the Free plan work?
The Free plan matches 24 people per round in unlimited matching channel(s). You can add…
What is an active LEAD.bot user?
If you’re on a Standard Plan, active LEAD.bot users are the number of people on…
Do you offer a free trial? Do I need to input a credit card for the trail?
If you’d like to test our Standard Plan features, we offer a 14-day free trial.…